Definitely recommend AIM after having them install a new AC unit. I got 5 estimates and everyone was trying to sell me a new AC plus furnace when I knew my furnace was fine. It was a $6K difference in price to do both. Kevin was super transparent about all my options and I chose them b/c of it. I had a few issues come up post-installation. The office was always responsive and got someone out to my house promptly each time. Cesar specifically was great…he probably came out 3 separate times before we figured out the issue (an old circuit board that needed to be swapped out). I’d recommend AIM to anyone. Buying a new AC was a big purchase and I wanted a company that’d be reliable and honest. They definitely checked all the boxes and then some.
I asked them for an annual maintenance program for my rental properties and had a great experience after the first round. Kenny was outstanding in explaining issues, being proactive and getting work done right away. Angela is the easiest person to work with in the world. Estimate was clear, invoice was fast and accurate. She scheduled everything with my tenants. The best part is Kenny’s phone call to let me know what he sees and his assessment. He also snaps a photo of the filter and sends it to me. The invoice has good documentation on the status of my hvac units. Highly recommend them for rental properties preventative maintenance.
I was having some problems with my AC not cooling I reached out to the company and Sesar reached out to me. After talking to him for a few minutes about what problems I was having he was able to walk me through a couple trouble shooting steps to see what could be the issue. he was able to get my AC working again just by talking on the phone. very impressed and will be going back to them if I ever have any issues again.
We have been working with AIM AC for years. We appreciate their thoughtfulness, efforts to be cost effective, and their professional work from beginning to end of each interaction.
Kenny was so professional and polite and even put up with my very loud barking puppy!
We bought a house this year with a unit serviced by AIM. Twice our screen has gone out on us causing the system to shut down, once being over a holiday weekend, and both times they’ve prioritized us and added time to their next day schedule. Kenny came out both times, and he was super kind and very professional. He did a wonderful job, helped my husband find a shorted out wire that was the root of the problem, and had it fixed up in no time. He also got our unit flushed (no telling how long it had been), and walked us through how to better maintain the system. We really appreciate the service with AIM and are happy we inherited one of their units. Great team! Thank ya’ll so much!
Aim AC came and checked our AC not Cooling System was at least 14 years old. Sesar the technician quickly found the problem and advised a full replacement.. unfortunately. But was response, helpful and gave us options. We set up the date for the install and got text messages when they were on the way that morning, just as they had scheduled. They even added the names of the install crew so we would know who would be working in the house that day, They were careful to keep floors clean as they worked and had to be creative and figuring out how to get the new unit into the attic, without having to cut into the ceiling opening. They finished on time and had us cooling that day. Thanks to Sesar, Jordon and James and even had the manager Kevin helping out that day. All were friendly, helpful and knowledgeable!! Thanks again.